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Delivery Policy

Last updated: March 04, 2024

At Majestic Furniture, our goal is to deliver your chosen pieces to your home safely and efficiently. We offer professional white-glove delivery services in specific regions and standard freight shipping for broader areas.

Delivery Timeframes

In-stock items are typically processed and handed over to our delivery partners within 3-5 business days. Transit time can vary depending on your location, but generally takes an additional 2-7 business days for major metropolitan areas.

Custom or made-to-order furniture requires a longer lead time, typically spanning 6-12 weeks for production before the shipping process begins.

Shipping Costs

Shipping costs are calculated at checkout based on the volume weight of your order and the final destination address. Some promotional items or specific order thresholds may qualify for free standard delivery.

Assembly Services

White-glove delivery, where chosen or included, provides complete unpacking, assembly of furniture in your room of choice, and removal of all packaging debris. Standard delivery covers drop-off at your door or building lobby.

Scheduling & Tracking

Once your order reaches the local hub, our delivery partner will contact you directly to schedule a delivery window. You will also receive an email with tracking details once the order leaves our warehouse.

Delivery Issues

Please carefully inspect all items upon receipt. If any item arrives damaged, note the damage on the delivery receipt and contact our support team immediately within 24 hours of delivery.